What to Expect During your
First Online Counseling Session
(also known as Telemental Health)

It does not matter where you are in North Carolina, you can get an online appointment at Carolina Counseling Services!

What Can I Expect When I Sign on for My Therapy Appointment? 

It is good to know that you can receive the same quality of counseling when you choose online counseling instead of in-person sessions. Online Counseling has been available for a while, though in the wake of more people spending time at home, it is really gaining momentum as a convenient option to meet with your counselor.

Counseling online offers you the choice of attending sessions while in the comfort of your own home. There is no traveling to an appointment or worrying about traffic when you can meet via your preferred device or computer. You just log into a secure portal and then you will be connected with your counselor/therapist.

All of our licensed therapists use a secure platform for your sessions, making your appointment not only quick and easy but also secure and confidential.

You will be given a link and directions as to how you log into your online therapy session. It is a good idea to log on ahead of time and see how everything works before your actual appointment so you can become familiar with the platform you are going to use. This can contribute to a successful session.

What Is Online Counseling Like? 

Many people discover online counseling is more helpful than face to face counseling. They find by being in their own familiar setting they are able open up more which can lead to more fulfilling sessions.

How Can I Complete Paperwork for my Appointment? 

Completing the necessary paperwork for your appointment is quick and easy. All paperwork is completed electronically through a secure, easy to use online portal. It can even be completed from your phone!

Paperwork will be sent to you by our wonderful Scheduling Team and can also be accessed under the Patient Forms tab on our website, carolinacounselingservices.com.

You will be asked to ensure documents are completed 24 hours prior to your scheduled session, to ensure that your new therapist has all the information they need to serve you as best as possible.

How Can I Make the Most Out of My Online Sessions?

Choose a secure, quiet and comfortable location for your session. The beauty of online sessions is that you can be anywhere in the State, your home, your car, your office etc. As long as you have privacy and feel that you can speak freely you have found a good spot. It is important to have a reliable internet connection for your session as well, minimizing interruptions due to technology issues is essential.

As mentioned above, the more comfortable you are the more beneficial your sessions can be. It is important that you are in an area with enough light to be seen and to be in a position or place where you can convey your thoughts and express yourself well.

Why CCS? 

When you choose a therapist who is the right fit for you and you feel a connection with, the counseling as a whole is going to be more beneficial. If you find there is something not quite right, it is okay to request another therapist.  You will generally know early on if you are comfortable and with someone you can meet with over time. This relationship of trust and confidence will add so much to your counseling experience.

At Carolina Counseling Services, we want to be sure that we are the right fit for your personal needs. Also, Carolina Counseling Services – Fuquay-Varina, NC, all contracts with licensed therapists who are client focused because your well-being is our number one priority

Our goal is to offer you the guidance and information you need so you can be as informed and comfortable as possible.

We hope this introduction of what to expect has eased your mind and answered any questions or concerns! We look forward to seeing you soon!